Monday, March 18, 2019

How to report a problem to the city government

Reporting | Stock photo from Pixabay
It happens - a Detroiter sees a problem that isn't an emergency but still requires the attention of city hall. Maybe the storm drain in front of their house is clogged. Perhaps someone has dumped a pile of trash in a vacant lot. It might be that a fire hydrant on their block needs repairs. Whatever the issue is, you need to get the city involved and navigating through the City of Detroit's every changing but always a bit more complicated than it needs to be bureaucracy can be a daunting task.

The City of Detroit has a simple yet effective way of reporting non-emergency problems. Residents with a smartphone should download the Improve Detroit app from either the iTunes or Google Play Store. This app enables Detroiters to report non-emergency issues to the City. It also enables them to track the City's response to it; even to communicate directly with the employee tasked with handling it and/or his or her supervisor.

Residents who don't have a smartphone can also report non-emergency issues. Instead of using an app to report it, though, they should instead file their report here on the City of Detroit's website.

I posted about the Improve Detroit app and website when it first came out a few years ago. Regardless, after talking with a few of my fellow Warrendale residents, it was clear that a reminder was needed.

The Improve Detroit app and website are your Tip of the Week for the week of March 18,2019.

These tips are brought to you by the Warrendale (Detroit) Blog as part of our semi-regular Tip of the Week feature. Please check back every Monday for more advice on your home, money, and life.

Also, be sure to follow the author, Frank Nemecek, on Twitter and Instagram as @fnemecek for more great information.

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